![]() If you did not or could not inspect your item(s) when delivered, please make sure you sign for the item(s) and write a note next to your signature as ‘not inspected’. If the item looks damaged or dirty from the outside, please do not accept it as we are unable to pursue claims against the courier if the item(s) is/are signed for. Upon receipt of the item(s), it is your responsibility to check the condition of the package and packaging. In case of delivery failure and the failure of the courier to provide an adequate explanation to you, we will intervene on your behalf and rearrange delivery. Even though we do use a reliable courier service, some delivery issues may occur that are outside our control. Please be aware that we cannot be held responsible for any errors caused by the courier. We will dispatch your item(s) to you in a timely fashion. We will deliver your item(s) to you in the condition stated by us on this website i.e. Please refer to the tables below for the delivery charges to the required European destination. We are able to deliver to some European destinations including Austria, Belgium, Czech Republic, Denmark, France, Finland, Germany, Ireland, Netherlands, Norway, Portugal, Spain, Sweden & Switzerland. You will be able to call that number and re-arrange delivery to an alternative standard delivery date at no extra cost. If delivery is attempted by the courier while no one is present at the property, the courier will leave a card through the door with a telephone number for the purpose of re-arranging delivery. Should you wish to leave any specific delivery instructions for the courier, you will be able to do so by entering them in the "Comments box" during checkout process.Īs noted above, we will inform you of your order's delivery date as soon as your item(s) is/are collected by the courier and provide you with tracking information. *Please refer to the size guide table below With regard to Saturday delivery requests, we aim to deliver on the first Saturday within the delivery window that the rug is available for collection by the courier, or the Saturday immediately following that delivery window. The additional fee is payable to cover a surcharge our courier charges us to narrow down the delivery window. We will dispatch your order to you as soon as it is available for collection by the courier. Please note that the additional fee does not speed up your order. This means that, unless it has been agreed otherwise, your order should be with you one working day after it has been collected from us. Once your order has been collected by the courier, you will receive an email from us confirming this and providing you with the tracking information.įor an additional fee, we can arrange for your order to be delivered at a time/day more convenient for you. We use 'next working day delivery' courier service for all of our shipments. "Standard Delivery" means that your rug should arrive during working hours (9am - 5pm) on a working day (Monday - Friday) during the estimated delivery window. We offer free standard delivery to our Mainland UK customers. We therefore advise that you should always check the 'estimated delivery' section on your selected product page prior to making the purchase. We supply rugs in UK to our customers at affordable prices and seek to deliver your orders in a fast and convenient manner only using couriers with a proven track record for speed, customer service and reliability. Inevitably, some rugs take longer than others. This item cannot be delivered to a PO Box, only to a street address.It is our aim to get your order to you as quickly as we can. We are generally able to deliver the majority of our orders within seven working days. Please note: Allow for a slight variation of colours depending on monitor settings. IMPORTANT TIP: We recommend that an anti-slip pad such RugStop is used underneath rugs to prevent slippage between the rug and the surface it is placed on. ![]() Let it soften your hardwood or tile flooring to make your home welcoming and cosy. Use it to finish a teen's room, or add it to your living room for a dash of different. Large and rectangular, this shag rug offers texture and visual interest to your home. The super soft shag rug adds a layer of plush warmth to any room. Use this rug to also add a sophisticated look to a home office or study. This super soft shag rug offers a high pile made with super soft, polyester fibres, making it a perfect landing spot for your feet and ideal for a low traffic area. Add an elegant touch to your living room with this Plush Super Soft shag Rug.
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